At Flash Cargo (accessible from https://flashcargo.ca), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our logistics and shipping services.
1. How We Collect Information
We collect information directly from you when you:
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Register an account on the Flash Cargo website.
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Sign up for our newsletter or SMS updates.
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Request a quote or book a shipment (purchase a service).
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Contact our customer service team via email, phone, or social media.
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Enter a competition or promotion organized by Flash Cargo.
We may also collect information automatically through cookies and similar tracking technologies as you navigate our site to improve your user experience.
2. Information We Collect
To provide efficient shipping services, we collect:
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Contact Details: Name, email address, phone number, and physical address.
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Customs Data: Personal identification numbers or tax IDs (required for international customs clearance).
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Shipment Details: Information about the contents, weight, and value of your packages.
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Technical Data: IP address, browser type, and device information.
3. Marketing & Opt-Out
If you have consented to receive marketing communications from Flash Cargo, we may send you emails or SMS messages about our new services, rates, and special offers.
You can opt-out of these communications at any time by:
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Clicking the “unsubscribe” link at the bottom of our emails.
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Replying “STOP” to any SMS message.
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Contacting us directly at sales@flashcargo.ca.
4. How We Use Your Information
We use your data to:
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Process and track your international and local shipments.
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Manage customs declarations and legal compliance.
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Provide customer support and updates on your package status.
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Improve our website functionality and security.
5. Data Sharing and Disclosure
Flash Cargo does not sell your personal data. We only share information with:
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Logistics Partners:Flash Cargo does not sell your personal data. We only share information with:
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Regulatory Authorities:Logistics Partners: Carriers, airlines, and local delivery couriers.
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Service Providers: Regulatory Authorities: Customs and border protection agencies.
6. Data Security
Service Providers: Secure payment processors and IT hosting services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Your Rights
Under Canadian (PIPEDA) and international laws, you have the right to access the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your data (where legal retention requirements allow).
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
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Email: sales@flashcargo.ca
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Website: https://flashcargo.ca
